Team Leader

Team Leader

Location: London Salary: First-Level Management
< Back to careers page
Job title

Team Leader (Secure room)

Reports to


Resourcing Lead - TDR








The Team Leader (TL) is responsible for ensuring excellence in the operational delivery of end-to-end recruitment solutions for their client(s). The TL will ensure that individual clients receive the highest standards of service and delivery, always considering best practise and integrity of service.


Key Objectives/Areas of Responsibility



Project and Delivery Management



Client Management





Knowledge Management





Penna Behaviours



Does what they say they will do

•  Builds open, honest and realistic relationships with

    customers and colleagues

•  Reliable and acts with integrity

•  Determined and passionate about delivering the best

•  Accountable


Creates an environment where people can give of their best


•  Seeks to understand the needs and concerns of others

•  Creates a learning environment

•  Seeks feedback from others in order to learn and


•  Inspires others to achieve their goals


Works as part of one team


•  Pulls together to put the customer first

•  Support colleagues without waiting to be asked

•  Helps others succeed and celebrate their success

•  Actively looks to break down barriers and finds ways to work


Creates new possibilities

•  Comes to work to make a difference, sets high goals

    and gives 100% personal energy

•  Believes in what we do and demonstrates this through actions

•  Regularly challenges thinking and is open to new ideas

   and ways of working

•  Has ambition and confidence to do things in new ways

   and to create and deliver inspirational solutions



To apply please click here.