Penna Behaviours

Penna Behaviours

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Does what they say they will do               

Builds open, honest and realistic relationships with customers and colleagues

Reliable and acts with integrity

Determined and passionate about delivery the best



Creates an environment where people can give of their best       

Seeks to understand the needs and concerns of others

Creates a learning environment

Seeks feedback from other in order to learn and develop

Inspires others to achieve their goals



Works as part of one team

Pulls together to put the customer first

Support colleagues without waiting to be asked

Helps others succeed and celebrate their success

Actively looks to break down barriers and finds ways to work together



Creates new possibilities              

Comes to work to make a difference, sets high goals and gives 100% personal energy

Believes in what we do and demonstrates this through actions

Regularly challenges thinking and is open to new ideas and ways of working

Has ambition and confidence to do thinks in new ways and to create and deliver inspirational solutions