Royal Borough of Windsor and Maidenhead -Housing Options Assistant

This is a full-time, permanent role with a salary of £25,706 - £27,306 per annum

We are seeking a Housing Assistant with the drive and ability to work effectively as part of our busy Housing Solutions Team. As part of the team, you will help deliver an effective and efficient housing options and homelessness prevention service to the residents of our borough.

Your role will involve:

·      Working within the Housing Reception Team, dealing with customers face to face and by telephone, providing advice on homelessness, housing options and homelessness prevention

·      Assisting in assessing homelessness applications, interviewing customers and gathering information

·      Assisting with applications for the Councils Housing Needs Register

·      Helping customers find solutions to their housing problems using a range of homelessness prevention initiatives

What we are looking for:

·      You will have an understanding of the current housing landscape and the issues surrounding homelessness

·      You will have experience of working within a housing related environment, such as a local authority housing service, housing association or other housing field

·      You will be able to interpret and apply relevant housing legislation and be comfortable working in a rule driven environment

·      You will have experience of working directly with the public both face to face and over the phone.

·      You will have experience of working in a busy, front line, customer-focused team.

·      You will be experienced in working within a performance driven environment, meeting targets and working to deadlines

For more information on this role and others, please visit: https://rbwmjobs.co.uk/

For a confidential discussion contact: brian.gallagher@penna.com or 07716 098175

How to Apply

1. Upload your CV under “Please select one of the options below.”
2. Complete the short mandatory fields on the next page.
3. Use ‘Add Attachments’ to upload your Supporting Statement and any other documents.
4. Please ensure that the file name of your CV and supporting statement includes your full name.
5. Ensure both CV and Supporting Statement are uploaded before submitting your application.
6. If you have a long-term health condition or disability and would like your application to be considered in accordance with a Disability Confident Scheme, please email: execapplications@penna.com, to inform the Penna team.