Royal Borough of Windsor and Maidenhead -Housing Accommodation Officer

This is a full-time, permanent role with hybrid working, and a salary of £34,962 to £38,791

We are seeking an experienced Housing Accommodation Officer with the drive and ability to work effectively as part of our busy temporary accommodation team. 

Your role will involve:

·      Assisting with the effective provision of a temporary accommodation service for those in housing need within the borough.

·      Assisting with the day-to-day administration of placements into temporary accommodation and the administration of rent accounts and Housing Benefit payments associated with those placements.

·      Carrying out audit visits, assisting with management transfers and dealing directly on a day-to-day basis with homeless households placed in temporary accommodation

·      Working directly with accommodation providers to ensure that accommodation provided is fit, suitable and in good repair and that any issues arising are quickly dealt with

·      Administering of an effective estate management service for our in-house temporary accommodation units.

What we are looking for:

·      You will have experience of working in temporary accommodation team within a local authority Housing Service or similar

·      You will be able to interpret and apply relevant housing legislation and be comfortable working in a rule driven environment

·      You will have experience of working directly with the public both face to face and over the phone.

·      You will have experience of working in a busy, front line, customer-focused team.

·   You will be experienced in working within a performance driven environment, meeting targets and working to deadlines

For more information on this role and others, please visit: https://rbwmjobs.co.uk/

For a confidential discussion contact: andrew.barton@penna.com or 07922 386 432

How to Apply

1.    Upload your CV under “Please select one of the options below.”

2.    Complete the short mandatory fields on the next page.

3.    Use ‘Add Attachments’ to upload your Supporting Statement and any other documents.

4.    Please ensure that the file name of your CV and supporting statement includes your full name.

5.    Ensure both CV and Supporting Statement are uploaded before submitting your application.

6.    If you have a long-term health condition or disability and would like your application to be considered in accordance with a Disability Confident Scheme, please email: execapplications@penna.com, to inform the Penna team.